Sharmeen Looi iMotorbike Tatler Founder Stories
Cover Hailing from Penang, Sharmeen Looi co-founded the e-commerce marketplace iMotorbike with Gil Carmo in 2020, securing its Series A funding in January 2025 (Photo: Fady Younis)
Sharmeen Looi iMotorbike Tatler Founder Stories

From funding her education through beauty pageants to co-founding iMotorbike, Sharmeen Looi shares how a single email changed her life and set her on the path to building one of Southeast Asia’s leading motorcycle marketplaces

Beauty pageants, Sharmeen Looi explains, were an exercise in resourcefulness during her college years. “It’s funny to think about it now,” she reflects. “I’d join competitions every semester and sell the prizes if they weren’t cash.” Winning 12 titles, Looi eventually transformed these wins into a side hustle that funded her Mass Communication degree.

Here, one sees the blueprint of Looi’s future: identifying opportunities, leveraging resources and executing with precision.

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Today, as co-founder of the e-commerce marketplace iMotorbike, Looi is glowing from the news of another win. In January 2025, iMotorbike completed a US$10 million Series A funding round. The investment will fuel iMotorbike’s expansion into new regions while strengthening its footprint in Malaysia and Vietnam. 

Buoyed by this latest achievement, Looi reflects on the values that have propelled her forward—values instilled back in the halls of her alma mater in Penang. She attended St George’s Girls’ School, a high school steeped in the ethos of perseverance, where students were made to sing a school anthem every morning. “If there’s a will, there’s always a way,” the lyrics proclaimed. This mantra has stayed lodged in her mind and become the undercurrent of her life’s work. 

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Sharmeen Looi iMotorbike Tatler Founder Stories
Above iMotorbike gives buyers a 170-point inspection, six-day return policy, six-month warranty, insurance and nationwide delivery (Photo: Fady Younis)
Sharmeen Looi iMotorbike Tatler Founder Stories

The email that changed everything

Later, her entry into the professional world after graduating from her Mass Communication degree was conventional yet revealing. She joined Manipal Education Malaysia, a university in Malaysia, learning the structures and rhythms of corporate life. But the tightly scripted environment left her restless. “I wanted to build something,” she says. “Something that felt real, mine and meaningful.” This hunger would lead her to write an impassioned email that would alter her path entirely. “That email was the beginning of everything.”

Her pivotal email landed in the inbox of Joel Leong, founder of ShopBack, after a friend facilitated an initial introduction. This email encapsulated her hunger to learn, contribute and experiment. She shares an excerpt of the email to Leong, pitching her passion, from almost a decade ago: 

“So, would I be able to take the challenge? Yes, I am. I believe with the right tools, anybody can deliver, the only difference is the drive and believing. I understand there is no room for hiccups and mistakes at this point, but with the drive and passion even hurdles can turn to ladders.”

Leong responded, a meeting was arranged and Looi’s life veered sharply from corporate predictability to startup volatility.

Building trust on two wheels

Joining ShopBack in 2015 as head of partnerships, Looi immersed herself in the world of digital commerce, gaining firsthand experience in scaling a company. For five years, she absorbed the realities of entrepreneurial life: growth intertwined with setbacks, risk counterbalanced by reward and the art of navigating chaos. By 2020, she was ready—or as ready as anyone can be—to co-found iMotorbike.

It was during her early startup journey at ShopBack that Looi met her co-founder Gil Carmo. The duo were drawn together by a shared vision and mutual drive to address pain points in the retail industry. “iMotorbike is about creating a seamless and trustworthy experience for anyone buying or selling motorcycles,” she explains. “We saw an opportunity to bring structure and transparency to an industry that needed it. That mission continues to drive us today.”

Compared to neighbouring countries like Indonesia, where platforms such as Gojek have revolutionised motorbike usage, Malaysia’s market operates on a smaller but equally dynamic scale. Platforms like iMotorbike meet a distinct need, bridging trust gaps in second-hand transactions and elevating the marketplace for motorcycle enthusiasts.

Carving a space in a male-dominated industry

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Sharmeen Looi iMotorbike Tatler Founder Stories
Above iMotorbike has its own three-storey, 46,806-square-foot showroom in Glenmarie, Selangor (Photo: Fady Younis)
Sharmeen Looi iMotorbike Tatler Founder Stories

But trust isn’t built overnight. Looi’s own journey as an entrepreneur was forged in moments of skepticism and doubt. Whether at ShopBack or iMotorbike, she often found herself underestimated as a young woman in a male-dominated industry. “People doubted me because of my age and appearance,” the 36-year-old entrepreneur recalls. 

She shares instances in early investor meetings where some assumed she was there as an assistant rather than a founder. “I remember walking into a discussion with potential backers, and they immediately directed their questions to my male colleagues instead of me,” she shares. It took a firm voice and and a clear strategy to shift the room’s perception.

Even in day-to-day operations, she found herself having to assert her leadership. “There were moments where I would give instructions, and people would double-check with my co-founder,” she says. 

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The road ahead

Looi believes that consistency in delivering results changes the narrative and that over time, people stopped second-guessing her because she had already proven what she could do. Five years since its launch, iMotorbike has now reached its 10,000th customer and achieved a total revenue of US$10 million, marking a new chapter in its growth.

“The majority of our sales, approximately 80 per cent, are for kapcais, or underbone motorcycle. These motorcycles, typically under 250cc, are widely used by Malaysians for daily commuting. This is partly due to their practicality and affordability, as well as being the maximum engine capacity allowed for entry-level B2 licenses.”

Her story, like many other entrepreneurs is a series of choices and challenges, where ultimately it comes back to a tale of resilience, reinvention and an obstinate belief in possibility. “The only barrier between you and opportunity is yourself,” she shares. “Take the leap.” 

Here’s more on what drives the entrepreneur. 

What is the best advice you’ve ever received?

Sharmeen Looi (SL): The best advice I’ve received is that it’s better to regret doing something than regret not doing it at all.

Proudest achievement to date?

SL: Building iMotorbike into a growing company that impacts not just my team but also customers who benefit from affordable secondhand bikes.

How do you deal with self-doubt or imposter syndrome?

SL: I always go back to the first email I sent [to ShopBack’s founder Joel Leong] that changed my life.

What is the best thing about being a founder and the worst thing?

SL: Best thing: Empowering and recognising talent. Worst thing: People management and dealing with constant rejections.

What is one thing more entrepreneurs should talk about but don’t?

SL: The struggles of people management and the real challenges within their companies.

Do you have any advice for other entrepreneurs?

SL: Never give up. Be resilient and always go back to the reason why you started.


This article is part of Founder Stories, a series dedicated to discovering the untold stories and challenges of today’s entrepreneurs on their climb to the top. Discover more ecommerce leaders across Asia.

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