The director of talent development ecosystem Mereka on balancing impact with growth as the startup gears up for its Series A round of fundraising in 2025 (Photo: Fady Younis)
Cover The director of talent development ecosystem Mereka on balancing impact with growth as the startup gears up for its Series A round of fundraising in 2025 (Photo: Fady Younis)
The director of talent development ecosystem Mereka on balancing impact with growth as the startup gears up for its Series A round of fundraising in 2025 (Photo: Fady Younis)

The director of talent development ecosystem Mereka on balancing impact with growth as the startup prepares for its Series A fundraising round in 2025

In the fast-evolving landscape of entrepreneurship and innovation, Juliana Adam works unassumingly behind the scenes alongside a driven young team of changemakers who are determined to use technology to transform the gig economy in Southeast Asia, estimated to be valued at US$3 billion.   

As the CEO and co-founder of the Biji-biji Initiative and director of Mereka, Adam lives the practice of actively chasing the change you want to see in the world rather than waiting on someone to make it for you. Through her work with Mereka, a transformative education ecosystem startup, she has championed sustainability, digital upskilling and the empowerment of women entrepreneurs.

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Adam also believes that strategic fundraising and sustainable growth can drive meaningful social impact. Mereka’s latest venture, the Mereka Talent Marketplace, aims to disrupt the Southeast Asian gig economy and offer freelancers an equitable platform for growth.

“We remove the 20 to 40 per cent transaction fees that typical platforms charge and operate on a subscription-based model for freelancers to access upskilling content and gig-work,” says Adam, who launched Mereka’s equity crowdfunding campaign to raise RM1.5 million on pitchIN this year, already securing over 82 per cent of their minimum investment needs from investors.

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Mereka’s latest venture aims to democratise and disrupt the Southeast Asian gig economy
Above Mereka’s latest venture aims to democratise and disrupt the Southeast Asian gig economy, empowering freelancers in this space (Photo: Getty)
Mereka’s latest venture aims to democratise and disrupt the Southeast Asian gig economy

“The Mereka Talent Marketplace will be a game-changer,” Adam says. “Again, we’re challenging traditional platforms by eliminating transaction fees and focusing on a subscription model. It’s a freelancer-keep-all model.

“Our vision is to create a marketplace that empowers gig workers to thrive, not just survive. We want to reward our experts for their loyalty and contributions to our platform while helping investors tap into a massive market with a scalable and sustainable business model that drives both financial returns and social impact,” she adds. 

With plans to empower 50,000 experts by 2030, this talent marketplace is certainly poised to redefine the gig economy. “Freelancers will keep everything they earn while accessing tools to grow their careers. For employers, it provides a reliable pool of highly skilled talent ready to meet their needs. Ultimately, our greatest impact is to democratise access to skills and opportunities, creating a more equitable platform for freelancers.”

A question of capital

For Adam, fundraising is more than just acquiring capital; she sees it as an opportunity to align with stakeholders who truly believe in Mereka’s mission.

Reflecting on Mereka’s evolution, she notes: “The fundraising landscape has matured significantly since our first round in 2018. Back then, the focus was on proving our concept. Now, we’re in a stronger position, with a proven track record of growth and impact.”

In the eight years since Mereka launched in 2017, the startup has provided 220,000 job-seekers, creatives, professionals and entrepreneurs across Malaysia and Indonesia with digital entrepreneurship and AI skilling. It has also helped over 3,200 youths, women and people with disabilities boost their employment by over 80 per cent thanks to comprehensive employment readiness programmes.

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Above “Investors don’t just want to see numbers—they need to believe in your ‘why’”, says Adam (Photo: Fady Younis)

I believe in fostering a culture where the team understands that impact and profitability are not mutually exclusive.

- Juliana Adam -

The fundraising process has only helped propel this impact-driven mission forward. “Every investment isn’t just about monetary returns; it’s a step towards creating a more equitable ecosystem for gig workers,” Adam says.

She prioritises transparency and long-term vision in her fundraising strategy. “Investors don’t just want to see numbers—they need to believe in your ‘why’. We achieve this through storytelling and bi-annual investor sharing sessions, where we discuss strategies and share tangible outcomes.”

This approach has borne fruit: Mereka’s largest investor in this current round has increased their stake, showcasing trust in the organisation’s trajectory.

Another cornerstone of Adam’s approach is fostering open dialogue. During equity crowdfunding campaigns, Mereka hosts virtual investor-sharing sessions, offering potential backers direct access to the founders’ plans and strategies. “These sessions aren’t just pitches—they’re conversations. They allow us to challenge assumptions and align with investors who share our values,” she shares. 

Lessons for founders: Balancing impact, growth and profitability

Adam’s fundraising philosophy offers valuable lessons for fellow entrepreneurs. “One common pitfall is taking too much capital too early, which can dilute decision-making in later stages,” she warns. Instead, Adam advocates for scaling responsibly and ensuring that each funding round aligns with the organisation’s mission. “Only take what you need to grow your product or service offering to be ready for the next funding stage.” 

Her advice to founders also emphasises the importance of understanding market dynamics, particularly when operating in diverse regions like Malaysia and Indonesia. “Investors in Malaysia often prioritise structured financials and measurable impact, while those in Indonesia value scalability and market penetration. Tailor your approach to fit these nuances while staying true to your mission,” she suggests.

Adam’s dual focus on profitability and impact is central to the way she and her team operate Mereka. “Profitability allows us to scale our impact. The two go hand in hand,” she explains. “As founders, we need to be both visionaries and stewards. It’s about making decisions collectively that prioritise impact while ensuring financial sustainability.”

“For me, it’s important to continuously evaluate our business model to ensure that we are intentional in contributing to both our mission and our bottom line. I also believe in fostering a culture where the team understands that impact and profitability are not mutually exclusive.”

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Group of coworkers in discussion in open lobby in office building
Above Making decisions collectively that prioritise impact while ensuring financial sustainability is important when running a business, says Adam (Photo: Getty)
Group of coworkers in discussion in open lobby in office building

Investment to transform lives

For Adam, the true measure of success lies in the impact created by Mereka’s initiatives. Whether through empowering female entrepreneurs or redefining gig work models, her work is creating lasting change across Southeast Asia. “Our approach is about more than just numbers—it’s about building trust and aligning with stakeholders who share our vision for a better future,” she says.

As a founder, it is tempting to get wrapped up solely in chasing numbers and business growth. But Adam is convinced that sustainable growth and positive change go hand in hand. “My advice to other entrepreneurs? Have a clear narrative and purpose when pitching,” she says.

“Especially for female founders and entrepreneurs, don’t be afraid to show your passion and be confident in what you’re building. Surround yourself with a strong support network and seek mentors who can guide you. Most importantly, be patient and resilient—it’s a journey, not a sprint.”     

Front & Female Changemakers celebrates the extraordinary journeys of inspiring women who have emerged as powerful changemakers in a range of fields, offering a glimpse into their lives and showcasing their courage, vision and relentless pursuit of change and progress. From social entrepreneurs and business leaders to educators, artists, activists and scientists, Front & Female changemakers exemplify the ability to challenge the status quo and demonstrate the power of women to effect change.

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