India’s first female bartender and winner of the Tatler Best 2024 Legacy Award, Shatbhi Basu shares her story of reinvention, resilience and raising the bar for an entire industry
Bartending hadn’t crossed Shatbhi Basu’s mind as a possible career path. In fact, there were barely any bartenders around when she started out—male or female. Basu had wanted to become a veterinarian. But when allergies prevented her from working with animals, she found herself being steered towards the hospitality industry, going on to enrol at Mumbai’s Institute of Hotel Management.
“After a period of absolute apathy, my interest grew towards the kitchen, and soon enough it peaked with the Chinese kitchen,” says Basu. After graduating, she joined a hotel as a trainee chef, but when a promised role in the Chinese kitchen never materialised, she left to join a well-known standalone Chinese restaurant in Mumbai. “The chef there did not let me into his kitchen either,” Basu recalls. “But, after working on the floor, I was put in charge of the bar, and that is where my journey really began—at the sideboard of this little restaurant which served as the bar!”
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From that small and crowded sideboard, Basu was expected to churn out cocktails from a menu she did not know well, and without any training in mixology. “I realised very quickly that if I didn’t read up and learn fast I was going to be in trouble,” she says. Basu did just that, digging out Trader Vic’s Bartender’s Guide. And once she started making drinks, she understood that there was something different about bartending—it delivered something she would never have got from being a chef. “I could see the customer’s reaction to my drink and that was an amazing realisation,” she says. “If I had continued in the kitchen I would never have known that instant satisfaction of having done a good job. That was the turning point for me.”
Basu didn’t look back. Today, she is widely regarded as India’s first female bartender and has forged a career that has spanned four decades to date. After working her way up various F&B establishments, she launched Creative Consultants through which she has spent the last 30 years working with some of the world’s most renowned beverage brands including Diageo, Johnnie Walker and Campari conceptualising various bar projects and menus, and designing and delivering training programmes,. In 1997, she set up Stir Academy of Bartending in Mumbai through which she developed India’s first academic curriculum in professional bartending.